We're Here to Help

Get in Touch With Our Team

Whether you have questions about our cloud smart home platform, need technical support, or want to explore partnership opportunities, our team is ready to assist. We serve homeowners and property managers across Canada.

Our Office

71-75 Shelton Street
Covent Garden, London
WC2H 9JQ, United Kingdom

Email Us

[email protected]

We typically respond within 24 hours

Call Us

+44 20 7183 4350

Mon - Fri, 9:00 AM - 6:00 PM GMT

Serving Clients Across Canada

While our headquarters are located in London, UK, our cloud platform and support services are designed specifically for homeowners and property managers throughout Canada. All platform features, energy analytics, and device integrations are tailored to the Canadian market.

Send Us a Message

Use the form to reach our team with any questions about the platform, technical inquiries, or partnership proposals. We collect your information solely to respond to your inquiry and help connect your property to our cloud management system.

General Inquiries

Have a question about how the platform works or want to learn more about features? Our team can walk you through the details.

Technical Support

Experiencing an issue with device integration, cloud sync, or your dashboard? Describe the problem and we will provide guidance.

Partnerships & Integrations

If you manufacture smart home devices or provide energy services in Canada, we would welcome the opportunity to discuss integration possibilities.

cloud platform contact support team helping Canadian homeowners with smart home setup

Your Details

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What Happens After You Reach Out

A clear, straightforward process from your first message to a fully connected smart home.

1

You Submit a Request

Fill out the contact form with your details and a brief description of your property or question. All fields marked with an asterisk are required.

2

We Review Your Message

Our team reviews your inquiry and assigns it to the appropriate specialist, whether that is technical support, onboarding, or business development.

3

We Respond Personally

Expect a personalized response within one business day. We do not use automated replies for initial conversations. A real person will address your specific questions.

4

Setup & Onboarding

If you decide to proceed, our team guides you through the onboarding process, device connection, and cloud configuration tailored to your Canadian property.

Common Contact Questions